Ted Wirth — PlumChoice, Inc.
My computer just crashed. What's the first thing I should do? Then what?
Unless you heard unusual noises such as grinding, reboot the computer several times. Be sure to unplug the computer — or remove its batteries — between each rebooting and, copy any messages that the computer gives you as you boot. If your computer does not recover, take a deep breath.
Most computers contain data that is business critical. Has it been saved on a back up? If not, call a professional. There are many ways to attempt recovery of your data ranging from simple software utilities to physical level recovery. The costs range from low hundreds of dollars to thousands depending upon the nature of the failure and amount of data involved.
Return to: Index of Questions answered by Ted Werth of PlumChoice, Inc:
Ted Werth is a computer professional with twenty years of experience in data communications and the Internet. He owns PlumChoice, Inc., a computers service firm with headquarters in Billerica, MA. Please send questions for this column to:
PlumChoice Online PC Services
5 Federal St., 3rd floor
Billerica, MA 01821
Your comments and suggestions for these pages are most welcome!
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Revised: December 14, 2007 TAF
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