Crash Course. After years of faithful service, my printer is beginning to take more and more time to keep running. Any suggestions?

          As a first step, you should follow the troubleshooting steps outlined in the owner's manual. If it still won't work reliably, consider buying a new printer. Low-cost home and small business printers generally give three to five years of reliable service. After that, repairs will be more costly than a new one. If you have a moderate- to high-cost printer, find a shop that will give you a fixed price quote before dropping it off for repair.

Return to: Index of Questions answered by Ted Werth of PlumChoice, Inc:

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          Ted Werth is a computer professional with twenty years of experience in data communications and the Internet. He owns PlumChoice, Inc., a computers service firm with headquarters in Billerica, MA. Please send questions for this column to:

Ted Werth

Email: twerth@plumchoice.com
Telephone: 888.758.6435

PlumChoice, Inc.
PlumChoice Online PC Services
5 Federal St., 3^rd floor
Billerica, MA 01821

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Revised: December 14, 2007 TAF

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